Banking-grade security with crypto-native infrastructure
Banking requires trust. Crypto requires verification. Chapter does both. We combine the strict regulatory framework of a bank with institutional-grade digital asset custody.
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A regulated bank, not just a digital platform
Chapter operates under a full banking licence from the Financial Services Unit (FCU), with deposits protected for eligible account holders. Every customer completes verified onboarding, including identity checks and source-of-funds review.
Crypto under regulation, not outside it
Chapter’s crypto services run inside a compliant framework that mirrors traditional financial services. This includes full KYC, ongoing AML monitoring on both fiat and crypto flows, and sanctions screening on counterparties.
Layered security across every interaction
Payment card data is protected using PCI-DSS–aligned controls. All data in transit is protected with modern TLS protocols, and sensitive information at rest is encrypted using strong ciphers such as AES-256.
State-of-the-art security with Fireblocks infrastructure
Digital assets held with Chapter are secured using institutional-grade custody infrastructure. The majority of client assets are stored in offline or highly restricted environments, with only a small operational float kept online.
Data protection & privacy
Chapter applies end-to-end encryption so that customer data is protected as it moves between devices and data centres. Systems are designed so that sensitive information is not visible even to internal staff.
Full protection if the unexpected happens
Fiat deposits are secured. For crypto, cold-storage arrangements are supported by dedicated insurance designed to respond to specific operational risks such as theft.
Operational resilience & transparency
Chapter maintains tested incident-response playbooks, backup systems, and disaster-recovery procedures so services can be restored quickly if something goes wrong. We publish periodic transparency summaries making it easier for individuals, institutions, and regulators to understand how the platform is performing.
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© 2026 Chapter Bank Limited. All rights reserved. Chapter Bank Limited is authorised and regulated by the Financial Services Unit (FSU) of the Ministry of Finance, Commonwealth of Dominica, under the Offshore Banking Act 1996 and 1997. Company No: 2025/C0061. Michael Douglas Boulevard, Portsmouth, Dominica.
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